Privacy Policy

Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, shipping address
• Payment Information: Payment method details (processed securely via Razorpay)
• Order History: Products purchased, order dates, order status
• Device Information: IP address, browser type, device type
• Cookies: We use cookies to enhance your browsing experience

How We Use Your Information

• Process and fulfill your orders
• Send order confirmations and updates
• Provide customer support
• Improve our products and services
• Send promotional offers (with your consent)
• Prevent fraud and ensure security

Data Security

We implement industry-standard security measures to protect your data:

• SSL Encryption: All data transmitted is encrypted using SSL/TLS
• Secure Payments: All payments are processed through Razorpay's PCI-DSS compliant platform
• Access Controls: Limited access to personal data
• Regular Audits: We regularly review our security practices

Cookies Policy

We use cookies to enhance your experience on our website. Cookies help us to:

• Remember your preferences
• Understand how you use our website
• Personalize content and offers
• Analyze traffic patterns

You can manage cookie preferences through your browser settings.

Your Rights

Under applicable data protection laws, you have the right to:

• Access: Request a copy of your personal data
• Rectify: Correct inaccurate or incomplete data
• Erase: Request deletion of your data
• Restrict: Restrict processing of your data
• Portability: Transfer your data to another service
• Object: Object to data processing for marketing

To exercise these rights, contact us at privacy@luxuriousfurnish.com

Contact Information